Effective Date: January 1, 2026
This Privacy Policy describes how Caliber (“we,” “us,” or “our”) collects, uses, and protects information when you access our employee benefits portal (the “Site”).
Who This Site Is For
This Site is intended solely for employees of Caliber. Access is restricted through Single Sign-On (SSO) authentication using your company email credentials.
Information We Collect
Authentication Information When you log in via SSO, we receive your company email address and basic identity information necessary to verify your employment and grant access to the Site.
Usage Data We collect data about how you interact with the Site, including pages visited, features used, and time spent on the Site. Where possible, this data is anonymized before analysis and is used only to improve the Site experience.
Communications Preferences If you opt in to SMS text message communications, we will collect your mobile phone number for the purpose of delivering benefits-related notifications and updates.
How We Use Your Information
We use the information we collect to:
- Authenticate your identity and provide access to the Site
- Deliver benefits information and resources relevant to you
- Send SMS notifications if you have opted in
- Analyze usage patterns to improve Site functionality and content
Analytics
We use third-party analytics tools, including Google Analytics and Microsoft Clarity, to understand how employees use the Site. These platforms may collect anonymized behavioral data such as clicks, navigation patterns, and session recordings. This data is used solely for improving the Site and is not used for marketing purposes.
You can learn more about these tools and their data practices at google.com/analytics and clarity.microsoft.com.
SMS Communications
If you opt in to receive SMS text messages, your mobile number will be used only to send benefits-related communications.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Message frequency may vary. Message and data rates may apply. To opt out at any time, reply STOP to any message. For help, reply HELP.
Data Sharing
We do not sell your personal information. This Site is operated by Caliber and its benefits administration partners, who have access to Site data solely for the purpose of operating, maintaining, and improving the Site.
We do not share your information with any other third parties except as necessary to operate the Site (e.g., SSO providers, analytics platforms) or as required by law. All third-party service providers are contractually obligated to protect your data.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
Your Choices
- SSO Login: Access to the Site requires SSO authentication. If you do not wish to share the associated information, you will not be able to access the Site.
- SMS Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message.
Contact Us
If you have questions about this Privacy Policy, please contact:
Caliber Benefits Enrollment Center
1-844-347-8941
Monday – Friday, 8 a.m. – 5 p.m. CT
This policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
